Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • We will never sell, give away, or trade your personal information to anyone.
    All personal information you provide to us when ordering is used solely for
    billing and shipping purposes.

    We use (SSL) technology for the “checkout” pages of our website which contain
    sensitive information. SSL encrypts the data for secure transmission from your
    browser to our server. Only authorized members of our order processing team are
    able to retrieve this data. This security is only for orders placed on our
    website and does not apply to email; therefore, we discourage sending sensitive
    information via email.

  • Shipping & Delivery
  • Our standard shipment is UPS Ground, insured. Signature Required is
    automatically selected for any package $200.00 and over.

    UPS Next-Day, 2nd Day, and 3rd day shipping are optional, actual charges will
    apply. All orders must be in before 12:00 p.m. Pacific time to be able to go 3
    Day Select, Second Day, Next Day. Any order received after will go out the next
    business day.

    UPS tracking numbers are provided via email automatically at the time of

    We do not process credit card numbers until the actual time of shipment.

    We do our best to ship orders within two business days if they are in

    Killer Innovations does not sell or ship to international addresses

  • Return Policy
  • If our product is defective, Killer Innovations will give you a full refund
    or replacement including shipping costs if returned within 30 days of

    Any product that is unused/unopened, may be returned within 30 days for a
    full refund.
    A 10% restocking fee may be charged for any opened products that
    are returned.

    The customer is responsible for return shipping charges unless the return is
    due to an error by Killer Innovations.

    All returned goods must have prior consent. Please email or call for Return
    Authorization prior to returning any product.

    Shipping and insurance are NOT refundable. Only the Product purchase price
    will be refunded minus any applicable restocking fees.